Have questions about ArtPay? Our team is here to help. Reach out to us for sales inquiries, technical support, or partnership opportunities.
For general inquiries and technical support
decconz.com@gmail.comPhone: +91 63830 38060
Interested in ArtPay for your business?
decconz.com@gmail.comPhone: +91 63830 38060
Fill out the form below and we'll get back to you within 24 hours.
G,1st Floor, 2/211, Dharmapuri, Pappinaickanahalli, Tamil Nadu 636809
Choose the support level that matches your plan and business needs.
Email support with 48-hour response time. Available for Starter plan customers.
Live chat and email support with 24-hour response. Available for Professional plan.
24/7 phone, chat, and email support with dedicated account manager. Premium plan only.
Find quick answers to common questions about contacting ArtPay.
Response times vary by support tier. Basic support (email) responds within 48 hours. Priority support (live chat/email) responds within 24 hours. Enterprise support provides 24/7 responses with a dedicated account manager.
Yes, phone support is available for Enterprise (Premium plan) customers. Professional plan customers have access to live chat support. Starter plan customers receive email support.
Absolutely! You can schedule a personalized demo with our sales team. Visit our demo page to book a time that works for you, or contact our sales department directly at sales@artpay.com.
For faster resolution, please include: your account email, detailed description of the issue, steps to reproduce if it's a bug, screenshots if applicable, and your ArtPay plan type.
Yes, we have comprehensive documentation and a knowledge base available at help.artpay.com. You'll find guides, tutorials, API documentation, and troubleshooting articles.